Refund policy
Exchange & Return Policy
At Harbe, we are committed to providing high-quality herbal products like Majoon Sona Chandi. Your satisfaction is important to us. Please read our return and exchange policy carefully:
1. Product Condition:
- If the seal of the product is opened, it is not eligible for return or exchange
- Only unused and sealed products can be returned
2. Return Eligibility:
- Customers can request a return within 7 days of delivery
- A deduction of Rs. 250 will apply for refunds
3. Exchange Policy:
- Exchanges are only available for damaged or incorrect products
- Requests must be made within 7 days of receiving the product
4. Return Process:
- To initiate a return or exchange, contact us at 03151483043
- Send the product to our provided return address
- Refund will be processed within 24–48 hours after receiving the product
5. Important Notes:
- Refund deduction applies only to refunds, not exchanges
- Shipping charges are non-refundable
- Harbe reserves the right to reject returns if conditions are not met